Frequently Asked Questions (FAQs)
What is E-Hub Cloud?
E-Hub Cloud is an all-in-one digital platform designed to help entrepreneurs and businesses in the United States modernize their operations. It offers advanced marketing, sales, and automation tools that allow users to manage and grow their businesses professionally.
What can I do with E-Hub Cloud?
Create and automate sales funnels and marketing campaigns.
Design websites and landing pages without the need for technical knowledge.
Manage customer information in a centralized CRM.
Automate appointment and meeting bookings.
Send emails, SMS messages, and communicate through social media.
Issue invoices and receive online payments
Analyze data and get detailed reports on your results.
Who can use E-Hub Cloud
Entrepreneurs and small business owners.
Medium-sized companies looking to optimize their processes.
Agencies seeking a white-label solution to manage clients.
No matter your level of technological expertise, the platform is intuitive and easy to use.
What plans are available?
Clientes Finales: Esencial ($97/mes)
Profesional ($297/mes)
Premium ($497/mes)
VIP ($997/mes).
Agencias: Agencia Básico ($497/mes),
Agencia Plus ($1,200/mes)
Agencia Pro ($3,000/mes).
What is included in technical support?
Depending on the plan you choose, we offer:
Standard Support: Resolution of basic issues.
Advanced Support: Fast response in less than 48 hours.
VIP Support: Priority and resolution in less than 24 hours.
Additionally, you can schedule strategic consulting sessions to optimize your use of the platform.
Can I customize the platform?
Yes! With the advanced and agency plans, you can customize tools, funnels, automations, and more to suit the specific needs of your business.
What are additional hour packages?
We offer additional hour packages for custom setup and development not included in the basic plans. These packages can be 5, 10, 20, or 50 hours, with prices starting at $350
What is the E-Hub Network?
The E-Hub Network is our exclusive community for E-Hub Cloud members. Clients have access to resources, events, and workshops designed to helps them grow and connect with other entrepreneurrs and agencies.
What do I need to get started with E-Hub Cloud?
You just need to sign up for one of our plans. If you need initial assistance, you can purchase setup and customization packages to ensure your account is optimized from the start.
Can I try the platform before committing?
We offer a live demonstration to show you how E-Hub Cloud works. Contact us to schedule a session.
How can I contact the support team?
You can reach our support team through:
Live Chat: Available on our platform.
Email: [email protected].
VIP Support: Direct contact with a specialist for Premium and VIP plans.
What sets E-Hub Cloud apart from other platforms?
All-in-one tools in one place.
Focus on Latino businesses in the U.S.
White-label options for agencies.
Technical support and personalized assistance.
Competitive and flexible pricing.
Can I cancel the service at any time?
Yes! E-Hub Cloud operates on a monthly subscription model with no long-term commitments. You can cancel your service at any time before the next billing cycle. There are no penalties or additional charges for cancellation.
To cancel your subscription, simply:
Access your account settings on the platform.
Select "Cancel Subscription" in the billing section.
Confirm your cancellation.
Note: Once canceled, you will have access to your account until the end of the current billing period. If you decide to
return, you can easily reactivate your account.
Can I change my package to a higher or lower one?
Yes! You can switch to a higher or lower package at any time from your account settings. However, please note the following:
Upgrading:
You will gain immediate access to the benefits of the new package.
The price difference will be prorated based on the remaining time in the current month.
Downgrading:
You will lose the exclusive benefits of the higher package, such as additional setup hours, priority support, or access to the E-Hub Network (depending on the case).
The change will apply at the beginning of the next billing cycle.
Note: It's important to consider your current needs before changing packages to ensure you have all the necessary tools to achieve your goals.
